Refund policy

Return & Refund Policy

No Returns & Refunds

All purchases from amroshperfumes.com are final sale. We do not accept returns or refunds for change of mind, wrong product selection, or any reason unrelated to damage or defects.

Damaged or Defective Products

If your perfume arrives damaged, broken, leaked, or defective due to delivery, you may be eligible for a replacement or refund.

A clear, continuous unboxing video is mandatory for any damage or refund/replacement claim. The video must show:

• The sealed package before opening
• The shipping label
• The complete unboxing without cuts or editing
• The product and damage clearly

Claims without a proper unboxing video may not be accepted.

Please contact us as soon as possible after delivery with your order details and unboxing video.

Refund Processing

If your claim is approved, we will process the applicable refund or replacement after reviewing the evidence.

For questions, contact us at amroshperfumes@gmail.com